What To Expect Today At GCSE Results Day

This year compared to any other year will be a completely different experience when collecting GCSE results.

If you are collecting your results today here is some important information you will need:

Collecting GCSE results

Students will be able to collect their results from their school or college in the morning, usually from 8am.

It is advisable for students to bring with them any acceptance letters and the relevant contact details for any sixth form or college that they’re interested in attending, along with identification.

Those who are unable to collect their results in person can usually request in advance to receive them via email. These will be available from 8am. To receive your results via email, speak to your school or college.

This year students should check with their school or college on the exact procedure. There may be one-way systems, staggered collections or the requirement to wear a face covering.

Guidance on staying socially distant GCSE results day

Updated Department for Education guidance sets out five main directions for schools to follow if they intend to have students on the premises on results day.

These directions include:

  • Ensuring that those who have symptoms of the coronavirus, or who have someone in their household who does, do not attend school.

  • Ensuring staff and students clean their hands more often than usual.

  • Ensuring good respiratory hygiene by promoting the "catch it, bin it, kill it" approach.

  • Cleaning frequently touched surfaces, often using standard products, such as detergents and bleach.

  • Minimising contact and mixing as far as possible, by keeping pupils in small, consistent groups – schools should aim to practise social distancing in line with current government guidance on social distancing.

Top tips for students collecting GCSE results

Not all schools will open for GCSE results for 2020. However, if students are going to school to collect their results, there are a few things that they might find helpful to have with them. These are:

  • Mobile phone

  • Pen/pencil

  • Notepad/writing paper

  • Money

  • College/sixth-form paperwork

It would also be wise to check with your school what their social distancing procedures are and if results collection is staggered, so you know what to expect upon arrival.

If students encounter any problems on the day, their teachers will be available to help.

How will the 2020 GCSEs be calculated?

The 2020 GCSE grades will be calculated using two pieces of data provided to exam boards by schools and colleges. The centre assessment grade and the students rank order position will be combined to give an overall grade. The exam boards will then moderate this data using historical data from the school.

Centre assessment grade: this is the grade schools think students would have likely achieved if teaching, learning and exams had happened.

To arrive at a student’s centre assessment grade schools and colleges will consider things like classwork, homework, assignments, mock exams, coursework and general progress.

Schools do not need to submit any work or supporting evidence, but this might be required if exam boards have any queries.

Rank order position: this is the order of students by performance for each grade within each subject.

The rank order position will be used to standardise the judgements made when awarding the centre assessment grade across schools and colleges.

Find more tips and information about providing assessed grades.

What if the results aren’t what a student expected?

Due to the coronavirus, exams in the summer were cancelled and centre assessed grades were part of a process used to award students their grades. For students unhappy with their grades, there is an opportunity to sit GCSE exams in an Autumn series this November.

In previous years, if the student had a college or sixth-form place pending, you could request that the exam board complete a priority re-mark. However, for students receiving calculated grades, this will not be possible.

Also, available in previous years, if the student did not have a college or sixth-form place pending, you could request a copy of the marked paper, or a clerical check, or a review of marking. You could also recall a paper to support teaching and learning.

To get in touch with the relevant exam board, use the links below:

  • AQA

  • Edexcel

  • OCR

  • WJEC

  • CCEA

Support phone lines

The department for education has provided an exam results helpline.

Telephone 0800 100 900


The Exam Results Helpline can provide information on appeals, complaints, or what a student might be able to do next after they have received their results.

Students can also contact Ofqual by telephone on 0300 303 3344.

Students can call this number if they want to find out more about how you were graded, the autumn exam's series, how to make an appeal or raise a concern about bias or discrimination.

GCSE students in England and Wales can call a careers service helpline run by NiDirect, a government service on 0300 200 7820. It is open from 9.30am-4.30pm. You can also chat online or email via their website.

What NOT To Say To Your Teenager

“GSCEs don’t matter in the grand scheme of things anyway.”

This type of phrase is probably said to help the teen cope. But ultimately it sounds as though you’re dismissing their concerns. GCSE exams matter for the person taking them, and the results can have a huge impact on a person’s life going forward. Don’t look at the issue from your far distant perspective. Your teen needs to know you take them seriously.

“It wasn’t like this in my day.”

Whether you are academically gifted or otherwise, no teenager wants to feel compared with your progress at school. They especially don’t want to have to feel challenged by you. They have enough to deal with by feeling they need to keep up with friends. Put your experience in the background. Put your teen’s experience in the foreground. Make them the priority.

“Don’t be so lazy.”

Whoa! Lockdown has zapped the motivation of so many people. A teen is no exception. Let your teen laze in the bedroom if that’s what they need to do today. You can also work with them to discuss what other activities they may want to engage in, even if they kick back and reject suggestions.

As a parent, you have a lot to deal with: parenting a teenager can be sunshine one moment and stormy the next. Meeting your teenagers where they are is always the best option. They’re going through so much cognitively and emotionally and you need to be patient and open and accepting, whether that comes naturally or not. They may be feeling a mixed bag of emotions when they receive their results. Be as supportive and encouraging as you can.

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